No! Our virus removal process targets only malicious files, registry entries, and browser hijackers. Your personal files (documents, photos, videos) remain safe. In severe ransomware cases, files might already be encrypted by the virus itself, but our cleaning won't delete them.
Common signs: Extremely slow performance, constant pop-up ads even offline, browser homepage changed automatically, programs crashing, high CPU usage when idle, unknown programs in startup, webcam light turning on randomly, or random files/folders appearing on desktop.
Standard virus cleanup with system optimization: ₹500-₹1,200. Adware/browser hijacker removal: ₹600-₹900. Ransomware removal + recovery attempt: ₹1,500-₹3,000. Severe infections requiring OS reinstall + data backup: ₹2,000-₹2,500.
Yes! After complete malware removal, we install robust antivirus: Free option (Windows Defender, Avast, AVG) or Paid premium suite (Quick Heal, Kaspersky, Norton) based on your choice. We also configure firewall and browser security extensions.
We can remove the ransomware virus to stop further encryption. Decrypting locked files depends on the ransomware type. We use tools like Kaspersky/Avast decryptors, attempt shadow copy recovery, and data carving. Success rate is 30-60% for file recovery - decryption is very difficult.
Yes, this is "browser hijacker" or adware infection. We remove: Malicious browser extensions, reset browser settings, clean registry, remove PUPs (Potentially Unwanted Programs), delete scheduled tasks that trigger ads. We use AdwCleaner, Malwarebytes, and manual removal. Cost: ₹600-₹900.
Quick malware scan and removal: 1-2 hours. Deep system cleaning (multiple anti-malware tools, registry cleaning, optimization): 2-4 hours. Severe infections requiring boot-time scans, rootkit removal, or safe mode cleaning: 4-6 hours or overnight.
Yes, in 80% of cases we can completely clean infections without formatting. We use: Kaspersky Rescue Disk (boot-time scan), Malwarebytes, HitmanPro, Rkill, ComboFix, and manual removal techniques. Formatting is last resort only for bootkit/rootkit infections.
Yes! Trojans steal banking credentials, passwords, credit card info. Spyware tracks your activity and sends data to hackers. DO NOT ignore it. Disconnect from internet, don't enter passwords/OTPs, and bring laptop to us immediately. We can remove and secure your accounts.
Common infection sources: Downloading pirated software/cracks, clicking email attachments from unknown senders, visiting infected websites, using infected USB drives, outdated antivirus (not updated), or zero-day exploits. We educate you on safe practices after cleaning.
Customer Reviews
Malware Removal Reviews
4.8/5 from 76 reviews
"Laptop infected with ransomware. They removed all viruses and recovered my files. Lifesavers!"
AS
Aryan Saxena
Santacruz West, Mumbai
"Browser hijacker and pop-ups removed completely. They also secured my online banking. Very thorough!"
DN
Deepika Nair
Khar Road, Mumbai
"Trojan virus slowing down laptop. Deep scan and removal done. Laptop speed is back to normal!"
MV
Mohit Verma
Lokhandwala, Mumbai
"Adware and spyware removed from my laptop. Also installed good antivirus. Feeling secure now!"
KJ
Kritika Joshi
Juhu, Mumbai
"Laptop hacked and sending spam emails. They cleaned everything and changed all passwords. Great service!"
SD
Saurabh Desai
Seven Bungalows, Mumbai
"Crypto-miner malware removal. CPU usage back to normal. They explained how to stay safe online!"